C Results, LLC 
(424) 243-6142  Testimonials

424-243-6142

Meet Candist Wilson

Resume

Welcome to my CV & Portfolio. Please take a moment to browse my work, skills, and professional experience. It's my firm belief that a good challenge offers an opportunity to develop and improve, which is why I make a point of seeking out new ones in the professional realm as well as in my personal life. Contact me directly to learn more. 

About Me

Who is Candist exactly...

Greetings,
I am Candist Wilson, a most recent graduate of Northcentral University February 2022. This is where I obtained my Doctoral degree in Business Administration specializing in healthcare. Kaplan University is where I obtained my graduate degree in Health Information Management. University of Phoenix is where I obtained my undergraduate degree in Healthcare Administration. Prior to attending a University, I attended MedVance Institute where I became a Certified Professional Coder (through the AAPC). Lastly, my initial introduction into my career was with Nashville College of Medical Careers. This is where I thought I would take on the medical field becoming a Medical Assistant. Never, would I had imagined I would further my education as I did. Being in healthcare revenue cycle requires you to be extremely skillful, however being humble and coachable has been a major asset. I am dedicated, diligent and a problem solver. One of my strengths is degreasing risk while increasing revenue. Another strength is quickly identifying the root cause of deficiencies.
Within the revenue cycle industry, I pride myself on the amount of experience I have gathered throughout my 15+ years-experience. Not only do I have my hands of patient treatment experience (front-end clinical) which prepared me for the (back-end) full revenue cycle. The experience that I have received has been unimaginable. One lesson has taught me things such as, patients are typically going to the doctor and/or hospital due to being sick. The patient presents with healthcare coverage and possibly even pays a co-pay. The last thing a sick patient needs is an incorrect bill being received. Not only does this impact the patients, but it also impacts the organization accounts receivables negatively. That one particular lesson that I was taught has driven me to master the FTB (front-to-back) revenue cycle management realm.
I truly believe when you love what you do, it is not work. For me, revenue cycle is my passion, my niche', my area of expertise. I am a natural born leader and do not mind taking charge. I have been one who has always led by example. My leadership style is democratic. Being a democratic leader, I enjoy the team feedback with setting goals. I credit my leadership style as my effectiveness of being able to successfully operate both independently and with a team. Effective leaders must also be able to listen, strategize and implement. These are areas that I have been most effective in.
Within the revenue cycle, there are so many moving parts such as, contracting, credentialing, negotiating of fee schedules, patient intake, provider documentation, coding, billing and invoicing and much more. However, because I have mastered the revenue cycle FTB, the staff morale is increased, receptive to ideas and eager to do their absolute best. Remaining positive, patient and coachable has been my keys to success.
Here is what I specialize in:
Federally Qualified Health Care (FQHC), Community Health Centers (CHC), Value-based care, Neurology, Primary Care, Family Practice, Pediatric, OB/GYN, Women's Health, Endocrinology, Behavioral Health/Mental Health, Dental, Immunizations/Vaccinations (including travel vaccines), Clinical Laboratory, Compliance, Pain Management, Physical Therapy
Experience

What I've Done

C. Results. LLC

2022-Current

  • Manage a 32 cross-functional team and coordinated with 62 business offices towards the success of a better patient-centered platform.

  • Develop and deliver training programs on revenue cycle management, medical billing, and coding for healthcare professionals, including physicians, nurses, and administrative staff.

  • Develop and implement policies and procedures to improve revenue cycle processes and ensure compliance with healthcare regulations.

  • Trained and supervised revenue cycle staff, ensuring they had the skills and knowledge needed to succeed in their roles.

  • Increased Collections by 115%/decreased risk liabilities from 73% to 7%, enhanced chart audits efficiency to 95%.

Ace Health 

2021-2021

  • Provided strategic leadership and direction to revenue cycle teams, overseeing all aspects of revenue cycle management, including billing and collections, denials management, insurance verification, and accounts receivable management.

  • Executed 85% quality audits of 68 providers, and enhanced productivity targets by 85% of HBMA benchmarks.

  • Monitored 20 employee performance, payroll, and time clock management through the Paychex software.

  • Managed revenue cycle team members, providing ongoing training, coaching, and performance feedback to ensure team members have the skills and knowledge needed to succeed in their roles.

  • Introduced expert knowledge in financial planning for 10M annual AR, including budgeting, forecasting, trending, benchmarking, and financial analysis of the department performance.

Southern Nevada Health District (FQHC/CHC)

2016-2021

  • Pioneered the entire RCM scope for 5 locations in Southern Nevada’s only Health Department.

  • Led the negotiation and remediation of a $1.5M legacy software infringement claim; resolved the issue without penalty and with less than $15K in legal fees.

  • Assessed and on-boarded 28 Mid-Level providers and Medical Doctor Employees from all over the US <6 months.

  • Directed daily program business operations, and community outreach membership recruitment, with assets of $4.5M.

  • Collaborated with an executive management team of eight to grow top-line revenues by over 850% in three years through new customer acquisition.
Memberships &

Education

  • Certified Professional Coder (CPC)- AAPC
  • Social and Behavioral Educational (SBE)- CITI Program
  • The National Society of Leadership and Success- NSLS
  • 2-15 Life, Health, and Variable Annuity Agent

Northcentral University

Doctorate, Business Administration with specializing in Healthcare (DBA)

2018-2021               3.78GPA

Kaplan University

Maters, Health Information Management (MHIM)

2013-2016                              3.8GPA

University of Phoenix

Bachelors, Healthcare Administration (BSHA)

2010-2013                            3.8GPA

MedVance Institute

Medical Coder, Certified Professional Coder

2006-2006                           3.85GPA

Publication


The Possible Inadequacies of Business Practices at Healthcare Clinics that Provide Services to Minority Patients: A Quantitative Study Northcentral University ProQuest Dissertations Publishing, 2022. 28969566.
https://www.proquest.com/openview/bb6e5dea9d89eaa9210639b1d7815d7a/1?pq-origsite=gscholar&cbl=18750&diss=y
Skills

Knowledge & Expertise

  1. Accountability Act (HIPAA)

  2. Electronic Remittance Advice

  3. Customer Service

  4. Accounts Receivable

  5. Microsoft Office

  6. Program Implementation

  7. Medicare/Managed Care

  8. Medical Billing & Coding

  9. Revenue Cycle Management

  10. Training & Development

  11. Leadership & Mentoring

  12. Health Information Technology (HIT)

  13. Business Development

  14. Research Abilities

  15. Project Management

  16. Problem Solving

  17. Presentation Skills       

  18. Strong Work Ethic

  19. Excellent Communication

Computer Skills

Expert-level knowledge: 
Microsoft Office Suite, Open Office, Outlook 365, Cerner, E-Clinical, Alter, McKesson, Misys, Med Gate, Health Fusion, Chart finder, E-learning, Blackboard, Kareo, Confluence, 3M Encoder, Salesforce, CAQH, One-Solution, TriZetto, Change Healthcare

Revenue Cycle that will ease your mind!
Get in Touch

Virtual

424-243-6142

drwilson@candistcresults.com

Mon-Fri: 9am-5pm EST
Contact Info
Testimonials 

C. Results, LLC is a Game Changer...

“Partnering with this company for revenue cycle services has been a game-changer for our organization. Their expertise in billing, coding, and claims management has significantly reduced denials and improved our cash flow. Their team is knowledgeable, responsive, and truly invested in our success, providing tailored solutions that fit our needs perfectly. With their support, we’ve streamlined our financial operations, increased reimbursements, and gained greater confidence in our revenue cycle. I highly recommend their services to any healthcare provider looking to enhance efficiency and maximize revenue.”

Best RCM Service Ever...

“Since partnering with this company for revenue cycle services, we’ve seen a remarkable increase in revenue while simultaneously reducing costs and improving efficiency. Their expert team identified key areas for optimization, streamlined our billing and claims processes, and minimized denials, leading to faster reimbursements and stronger financial performance. Their proactive approach and innovative solutions have not only saved us time and resources but also enhanced overall operational efficiency. We couldn’t be more pleased with the results and highly recommend their services to any organization looking to maximize revenue and reduce overhead.”

Definitely Efficient...

“Partnering with this company for revenue cycle services has had a transformative impact on our organization. Their expertise in optimizing our billing, coding, and claims processes significantly increased our revenue while reducing costs and administrative burdens. With the additional revenue generated, we were able to pay down debt, strengthen our financial stability, and ultimately expand our services to reach more patients. Their strategic approach and commitment to efficiency have given us the financial flexibility to grow our business with confidence. We are incredibly grateful for their support and highly recommend their services to any organization looking to achieve long-term success.”